Facebook blames server issue for major outage


Facebook announced Thursday that its services — including Instagram and WhatsApp — have been restored after the most severe outage in the social media giant's history.

The company blamed server issues for the outage, which took about one day to resolve and affected a significant number of Facebook's 2.3 billion monthly users around the world.

"Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services," Facebook tweeted on Thursday. "We've now resolved the issues and our systems are recovering."

Instagram on Wednesday evening tweeted "we're back" after an earlier post acknowledged it was aware of an "issue impacting people's access to Instagram."

Facebook in 2008 experienced a daylong outage due to a "bug," affecting its 80 million users. This time around, Facebook's reach is much broader, with the tech behemoth having acquired Instagram in 2012 and WhatsApp in 2014.

Users of all three services reported a variety of difficulties throughout the day on Wednesday, with some unable to access services completely, while others could not access particular services.

Facebook confirmed on Wednesday afternoon that the outage was not due to a distributed denial-of-service (DDoS) attack, an event in which a hacker creates artificially heavy website traffic to force hosting companies to shut down or slow website services.

"We're focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a DDoS attack," the company wrote.

For hours, #FacebookDown and #InstagramDown trended on Twitter, where social media users flocked to air their concerns.
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